Terms and Conditions

We warmly welcome you to Wag & Run and hope you enjoy your time here. In order to ensure the safety and comfort of everyone please observe the following terms and conditions. 

By entering the facility you agree to the following;

Arrival
Please use the hand gel provided before entering.

When you come into Wag & Run the gate should be open. Park up and close the metal gate BEFORE letting your dog(s) out the vehicle. Likewise when you are leaving secure the dog(s) in the vehicle BEFORE you open the car park gate. You can then drive off leaving the gate open for the next person. You should be away 5 min before the end of your booked hour or half hour.

Users are encouraged to inspect the field, especially on their first visit, to ensure that it is suitable for use by their dog(s), fence height, proximity to farm animals etc. (The field is bordered by sheep, pigs and horses). 

Never enter the car park if it’s in use (i.e. the gate is closed and it is clearly in use by another vehicle(s)). If the previous customer has gone over their allotted time call us on 07584 951 157.

Arrive on time for your booking and not before. Please be aware this facility borders a family home. Do not park cars in front of the black gate. Always use the Wag & Run car park. The car park will comfortably take 2 cars (the maximum allowed in one booking). Even if there is space never enter the car park until the previous user has left. Dogs should only be let out the car once you are safely in the car park and secured the gate shut. 

Responsibility
Wag and run does have appropriate insurance cover, however we will not be held responsible for any persons, pets or vehicles using the field or car park. Use of the facility is entirely at the users own risk. Private dog walkers must have their own liability insurance. 

Wag & Run welcome responsible dog owners, please be sure worming and vaccinations are up to date. If your dog seems unwell please do not bring them to Wag & Run. Dogs showing signs of kennel cough, sickness or diarrhoea are not to use the facility.

Should your dog get out of the field or car park, any damage and cost associated as a consequence is your responsibility.

We will take every reasonable precaution to keep the area safe for our customers and their dogs, however Wag and Run will not be held responsible for loss, theft, injury, damage, accidents sustained to personal property, individuals or animals whilst using the field or car park. You are here at your own risk to yourself, your dog and any vehicle you bring. 

This is a field and so the ground is not flat and at times can be muddy. We do not accept responsibility for injury caused to you or any dog due to slippy or uneven ground. 

This is a rural setting. Whilst we wait for surrounding vegetation to establish your dog may be able to see or hear sheep, horses and pigs. Please respect our neighbours and maintain control over your dogs behaviour and don’t allow them to bark at livestock. Please be mindful of noise levels. 

Please leave the field as clean as you found it. Clean up after your dog and take home any toys you bring especially broken or bits of chewed up toys! Dog bins are provided for dog waste! Dog bags can be found at the clean up after your dog signs around the field. Please use a spare dog bag to cleanly lift the handle of the dog bins. Leave these as clean as you find them.

If booking on behalf of someone else it is your responsibility to make them aware of the terms and conditions. Noone can enter the park unless these are agreed to. A copy of the terms and conditions are also found on the notice board in Wag and Runs car park. 


Behaviour
Our fences are 6 ft high throughout and have a mesh skirt, please don’t allow your dog(s) to dig or encourage them to jump against fencing. If your dog is capable of jumping over 6 ft fencing please refrain from letting them use this facility. If you are in charge of a few dogs be sure you have enough help to take care of them, esp. in terms of cleaning up after them and preventing them from damaging themselves or the equipment. Please do not climb or hang anything on the fences or gates or tether dogs to them.  Any damages must be reported on 07584 951 157 immediately. Any damage you cause must be paid for. 

Children under 16 must be supervised at all times. Never leave children or dogs unattended. Please prevent children from screaming or shouting in resect of our neighbours. Do not allow children to climb on the equipment. Please remember this is a dog park and the equipment has been provided for the use of the dogs ONLY. We will not accept responsibility for injury or illness of either. You are advised to insure your pet for all eventualities. 

KEEP AN EYE ON THE TIME! Be sure the field is clean of poo before you leave, using the bins provided. Take litter home.

Do not arrive early. Please be sure to be away 5 minutes before the end of your booked time. 

Please refrain from smoking cigarettes whilst on the grounds. We do not want cigarette ends put out on our bins or left on the ground. 

Please don’t post negative comments onto social media before speaking to us and letting us put any issues you may have right. We are happy to assist where we are needed. 

We have the right to ask you to leave if we feel your acting unreasonably. 

If you are sharing the booking with a friend, be sure the dogs are friendly towards each other. Remember they are your responsibility. All users should abide by the terms and conditions.

 

Cancelations
We will take every reasonable step to prevent having to cancel. However if we have to cancel for reasons such as extreme weather conditions we will let you know as soon as possible and re-schedule you another time. 
If you have to cancel please give more than 24 hours notice and we will seek to provide you with another time slot. Cancelations within 24 hours of your booked time, early departures or no shows will not be refunded. If you’re late, you still have to vacate the field before the end of your booked time slot.


These terms and conditions are subject to be changed at any time. Please read the terms at the time of booking. By booking you agree to abide by the terms and conditions set. If you are in breach of these you may be asked to leave. 


The field is checked daily.